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Home News NTA offices and Vehicle Fitness Centres resume on 15 May

NTA offices and Vehicle Fitness Centres resume on 15 May



 Phased Resumption of Activities at NLTA Cash Offices

 The public is hereby informed that, in line with the phased resumption of activities in the context of the COVID-19 pandemic, special arrangements will be put in place at NLTA Cash Offices with effect from Friday 15 May 2020 with a view to contain the influx of customers and to enable the physical distancing protocol to be observed. Accordingly, the number of persons having access to the following premises will be restricted –

  • Entrance hall at the NLTA Head Office in Cassis;
  • Waiting area at NLTA Sub Office in Central Flacq;
  • Waiting area at NLTA Sub Office at SGS Ltd, Forest Side; and
  • Waiting area at NLTA Sub Office at Autocheck Ltd, PlaineLauzun.

Furthermore, the following measures will be put in place as from Friday 15 May 2020 until further notice:

Vehicle owners, i.e. Individuals and Company representatives, will be able to effect transactions at counters strictly on allocated days as indicated hereunder –

Surname or Company (Owner/Licensee) name starting from –

  • A to I – Mondays and Thursdays;
  • J to R – Tuesdays and Fridays; and
  • S to Z – Wednesdays and Saturdays.
  1. A maximum of 300 tickets to customers will be issued per day at the NLTA Head Office and a maximum of 100 such tickets will be issued at each Sub Office. A maximum of two transactions will be allowed per person.

The wearing of face mask will be mandatory for all customers.  As such, access will be denied to members of the public who do not wear a face mask.

Thermal screening of customers will be carried out at the entrance of all Cash Offices.

Hand sanitisers will also be provided for use by customers at the entrance of all Cash Offices.

Public access at NLTA Head Office will be through the front door only.

The public is also informed that –

  1. The NLTA Sub Office at Auto check Ltd, Plaine Lauzun will deal mainly with registration of new and second-hand imported vehicles, including two-wheelers, and variation of registration marks.
  2. Authorised Motor Vehicle Dealers / Importers and Individuals will be required to submit documents relating to the above strictly between 09h00 and 10h30 in the morning or between 13h00 and 14h30 in the afternoon.  The number of vehicles in respect of which documents may be submitted will be restricted as follows –
  • For dealers of new vehicles – 10
  • For importers of second hand (reconditioned) vehicles – 3
  • For individuals – 1
  1. Delivery of processed documents will be effected as follows –
  • For documents submitted in the morning, delivery will be effected on the same day as from 15h00.
  • For documents submitted in the afternoon, delivery will be effected on the following day as from 15h00.
  1. Customers will have to leave NLTA premises as soon as their transaction at counters is completed. Loitering will be strictly prohibited.

The NLTA makes a special appeal to its customers for their full collaboration and strict compliance with the above-mentioned arrangements to avoid the spread of the Coronavirus.


National Land Transport Authority

MSI Building

Les Cassis

Port Louis

09 May 2020







COVID-19 – Public Transport Arrangements

The National Land Transport Authority (NLTA) hereby informs the public that, with a view to contain the spread of the Coronavirus, passengers will henceforth, and until further notice, have to comply with the following arrangements when travelling by public transport, that is, in public/contract buses, taxis and light rail vehicles.

  1. Personal Protection

Passengers will be required to ensure their personal protection.  The wearing of face masks will be compulsory for all passengers and a conductor/an authorised officer, taxi or contract bus driver will have the right to refuse access to an intending passenger not wearing a face mask.  The wearing of gloves is advisable.

Passengers should as much as possible, avoid touching any inanimate object/ surface in the vehicle such as door handles, backrests of the front seat, etc.

Passengers are also advised to sanitise their hands prior to and after each journey and to avoid touching their eyes, nose and mouth while travelling.

If deemed necessary, a bus operator/the light rail operator may cause the thermal screening of an intending passenger to be carried out.

  1. Physical distancing at bus stops/bus stations/light rail stations

All intending passengers will have to queue up while maintaining physical distance at bus stops and at bus /light rail stations.

  1. Physical distancing in public/contract buses, light rail vehicles and taxis

The following seating arrangements will have to be complied with, until further notice:

  1. Buses, including contract buses not of minibus type – Only one passenger will be allowed to be seated on each row of two seats and two passengers will be allowed at each end of a row of three seats. Passengers will have to occupy seats as directed by bus conductors.  No standing accommodation will be allowed;
  2. Contract buses (15-seater minibus type) – One passenger will be allowed to be seated on each seat or row of seats; and
  3. Taxis will be required to carry a maximum of three passengers at a time, except for 7-seater taxis where the number of passengers can be up to a maximum of 4. Only 2 passengers will be allowed on rear seats.  One passenger will be allowed on the front seat adjacent to the driver.
  4. The Light Rail Vehicle will carry a maximum of 81 passengers (36 sitting and 45 standing) per trip.
  5. Hours of travel/Peak hours

Buses will operate from 05h00 to 21h00 whereas the Light Rail Vehicle will operate from 06h00 to 19h00, with morning peak hours from 06h00 to 10h00 and afternoon peak hours from 14h30 to 19h00, until further notice.

Passengers holding a valid Work Access Permit will travel during the peak hours.  Other passengers, including Senior Citizens, are highly advised to refrain from travelling by public transport except where he/she has to shop for basic necessities or for medical purposes.

  1. Tendering of exact fare

An appeal is being hereby made to passengers to tender the exact amount of the bus fare for their journey.

  1. Notices at bus/light rail stations and in buses/light rail vehicles

Passengers are requested to comply strictly with any notice which may be placed at bus/light rail stations and in buses/light rail vehicles by bus operators/the light rail operator for their own safety and security.

The above arrangements may be reviewed progressively, and the public will be kept informed accordingly.

The NLTA relies on the understanding and collaboration of the public for strict compliance with the above measures.

Stay home as far as possible and stay safe.



National Land Transport Authority

09 May 2020









Examination of Vehicles at Vehicle Examination Stations


The NLTA hereby informs vehicle owners that, as from Friday 15 May 2020, examination of vehicles for fitness will resume at the three Vehicles Examination Stations (VES).  However, in order to contain the influx of vehicles at the VES and to abide by the physical distancing protocol, the following measures are being put in place by the Vehicle Examination Stations:


  1. vehicle owners/drivers whose Certificate of Fitness has expired can book an appointment for the examination of their vehicle at any of the three VES as from Monday 11 May 2020. The contact numbers are as hereunder:


  • SGS Ltd, Forest Side –           602 1200
  • EVES, Laventure, Flacq               –         650 1000
  • Auto check Ltd, Plaine Lauzun –           286 7741


Priority of examination will be given to vehicles in a sequential order privileging those with a Certificate of Fitness which has lapsed at the beginning of the national lockdown, that is, 20 March 2020.


  1. customers should imperatively wear Personal Protective Equipment like face mask and gloves and should queue up while remaining in their respective vehicle;


  1. social distancing should strictly be observed within the premises of the VES;


  1. thermal screening of customers will be carried out at the entrance. Access will be denied to those showing signs of fever;


  1. no unauthorised person will be allowed within the premises of VES;


  1. loitering within the compound of the Stations will be strictly prohibited. Once the vehicle inspection is completed and the certificate of fitness is obtained, the customer should leave the premises of the VES; and


  1. the exact amount of examination fees should be tendered to the cashier.


The NLTA relies upon the co-operation of its customers to avoid the spread of the Coronavirus.


National Land Transport Authority

MSI Building

Les Cassis

Port Louis

09 May 2020










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